Job Description
Our client is an AI-native Third-Party Administrator disrupting the $200B insurance claims industry. As the Founding Account Manager, you will be reporting directly to the CEO and will build the playbook from the ground up. This is a high-impact, high-intensity role where you won't just follow a script— you will be the one to write the playbook.
What You'll Do
Quarterback the Relationship: Own the full customer lifecycle from initial onboarding to long-term renewal.
Drive Implementation: Lead customer onboarding, building project plans and driving timelines to ensure seamless go-lives.
Strategic Growth: Identify and close expansion opportunities (new programs, regions, or service lines) to maximize account value.
Cross-Functional Leadership: Coordinate with Operations, Claims, and Product teams...