Job Description
Job Title: Founding Content Marketer (B2B SaaS – Voice AI / Healthcare)
Location: India (Remote / Bangalore preferred)
About Voicegain Casey
Voicegain Casey is a Generative AI Voice Agent for healthcare call centers , helping health plans and TPAs replace legacy IVRs with fully conversational, AI-powered voice experiences and integrating AI into the entire lifecycle of the customer journey.
The Casey AI Voice Agent automates high-volume and routine customer service calls (claims status, eligibility, benefits) and the Casey AI Co-Pilot augments the human call center agents in real time by monitoring the live agent-caller conversation and providing AI suggestions and summaries. We also provide deep Generative-AI analytics like CSAT, NPS, Sentiment and QA Score across all voice interactions —driving lower costs, faster resolution, and better member expe...