Job Description
Role overview
As the Franchise Manager you will be required, through a strategic and hands on approach, to manage the sales environment, the people and the process to maximise the profit opportunity and customer satisfaction.
Key responsibilities
- To manage the sales process in order to maximise gross profit earning potential
- To manage the sales environment and ensure compliance with the Sales Process
- To meet prospective and existing customer
- To manage the sales team to ensure all F&I and insurance related products are offered to every customer
- To ensure compliance with the FCA Regulations
- To ensure a daily sales meeting is carried out each morning
- To ensure the customer has an exceptional experience by continuously reviewing and improving customer care standards
- To be fully compliant with Mystery Shop Standards as set by our Brand Partners
- To manage the process of veh...