Job Description
We are looking for a detail-oriented and proactive Fraud Activity Agent fluent in German and English to join a dynamic, client-focused team based in Barcelona. This role offers a unique opportunity to build your career in fraud prevention while enjoying life in one of Europes most vibrant and culturally rich cities.
What you will do
- Monitor, investigate, and resolve suspicious transactions and fraudulent activity for clients.
- Analyze data, identify patterns, and take appropriate action to protect customers and the company from risk.
- Communicate effectively with internal teams and external clients to resolve issues efficiently.
- Maintain accurate records of investigations and ensure compliance with company policies and regulatory requirements.
- Contribute to process improvements and share insights to enhance fraud detection and prevention strategies.
- Meet individual performance targets while supporting the ove...