Job Description
Fraud Administrator
Immediate need for a talented Fraud Administrator with experience in the Banking and Finance Industry. This is a 12+ Months contract opportunity with long-term potential and is located in Plano, TX. Please review the job description below.
Key Responsibilities:
- Assist with the review and responses to the Fraud Investigation requests in CarLOS for application where fraud is suspected. 45%
- Create Fraud DB case records and assign to investigators accordingly 10%
- Process all SSN update requests to Client/LFS accounts. 10%
- Assist with answering phone calls, reviewing department voice messages, and placing outbound calls as necessary. 10%
- Review and process faxes, fraud emails, physical mail, and fraud investigation requests for the appropriate distribution and/or handling. 5%
- Receive and initiate investigation requests related to ID Theft claims when an ID Theft Affidavit is received inc...