💼 Full-Time Position

Fraud Analyst – Cash Fraud Operations Manila (Portuguese Bilingual) (Commercial & Investment Bank)

🏢
JPMorgan Chase & Co.
📍 Manila, Metro Manila, Philippines
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Location
Manila, Philippines
📅
Posted
June 30, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Join our Cash Fraud Operations team and play a strategic role in combating fraud in one of the world’s most innovative banks.

As a Fraud Analyst within the Cash Fraud Operations team, you will be responsible for validating held payments, monitoring various queues for detection of potential fraud payments, and processing end-to-end fraud flow for confirmed fraud payments. This role provides an opportunity to develop leadership skills, foster a high-performance culture, and work in a dynamic organizational and operational environment.

Job Responsibilities

  • Validate held payments by partnering with internal stakeholders to confirm legitimacy and determine appropriate action. Document outreach and outcomes accurately and on time.
  • Monitor and manage fraud detection queues, prioritizing work to meet payment cutoffs and service-level expectations.
  • Investigate payment transactions to distinguish true fraud from false positives and determine appropria...