Job Description
**Fraud Customer Service Specialist (Onsite)**
**Draper, UT | $20/hr | Monday–Friday**
Looking for a stable, full-time customer service role with growth potential in **financial services and fraud prevention** ? Join a high-volume operations team where you’ll support customers through phone and chat while helping protect accounts from fraud and identity theft.
This is a great fit for candidates with **call center, customer support, banking, or financial services experience** who want to build long-term skills in fraud resolution.
**What You’ll Be Doing as a Fraud Customer Service Specialist**
+ Handle inbound **phone and chat** customer inquiries related to suspected fraud
+ Investigate account activity and take action to prevent unauthorized transactions
+ Place account holds and escalate concerns when needed
+ Accurately document actions for **compliance and audit** purposes
+ Communicate clearly and professionally with ...
**Draper, UT | $20/hr | Monday–Friday**
Looking for a stable, full-time customer service role with growth potential in **financial services and fraud prevention** ? Join a high-volume operations team where you’ll support customers through phone and chat while helping protect accounts from fraud and identity theft.
This is a great fit for candidates with **call center, customer support, banking, or financial services experience** who want to build long-term skills in fraud resolution.
**What You’ll Be Doing as a Fraud Customer Service Specialist**
+ Handle inbound **phone and chat** customer inquiries related to suspected fraud
+ Investigate account activity and take action to prevent unauthorized transactions
+ Place account holds and escalate concerns when needed
+ Accurately document actions for **compliance and audit** purposes
+ Communicate clearly and professionally with ...