Job Description
Remote with Periodical onsite in Makati
Job Summary
We are seeking an experienced and strategic Fraud Head to lead the bank's enterprise-wide fraud risk management function. This role will oversee fraud prevention, detection, and investigation across both traditional branch operations and digital channels, while ensuring readiness for future product expansion (e.g., cards and payment services).
The role is critical in safeguarding the bank against financial losses, protecting customers, and ensuring compliance with BSP regulations and AML requirements.
Key Responsibilities
Fraud Risk Governance
- Develop and maintain the Fraud Risk Management Framework (FRMF) covering all existing and future banking products, services, and delivery channels
- Define fraud risk appetite, thresholds, and escalation protocols
- Ensure fraud risk coverage across: