Job Description
Role: Fraud Monitoring Analyst (Outsource)
Location: Abu Dhabi
Role Purpose
Monitoring and reporting of transactions risk aspects from Issuer/E-Channels point of view. Job involves transaction activity review, fraud detection and liaison with concerned departments/cardholders/Merchants for the same. Daily checking of suspicious / fraud transaction / Alerts based on pre-set parameters or data file. Reporting to Team Leader and Manager Fraud Monitoring on all cases, set-up of cardholders’ dispute and E-Channels customers.
Key Accountabilities
Fraud Monitoring 24/7 for the below mentioned channels:
- E-Channel Transactions Monitoring
- ADIB Retail Internet Banking Transactions Monitoring.
- ADIB Retail Mobile Banking Transactions Monitoring.
- ADIB WBG/BBD Internet Banking Transactions Monitoring.
- ADIB WBG/BBD Mobile Banking Transactions Monitoring.
- ADIB IVR Transac...