Fraud Operations Senior Manager

The Fraud Ops Sr Manager is a senior management level position responsible for accomplishing results through the management of a team or department to drive fraud management policies, processes and procedures to minimize the impact of fraud in coordination with the Operations - Services overall objective of this role is to manage fraud losses by ensuring analysts make appropriate decisions using risk/reward balance methodology.

Responsibilities:

Manage one or more teams and a component of the fraud loss portfolio

Manage fraud losses and ensure the team supports the portfolio, and make decisions using a risk/reward and customer centric balance

Monitor execution of operational objectives, authorization detection strategies and goals for the fraud area, and help mitigate fraud losses

Evaluate subordinates' performance and make recommendations for pay increases, hiring, terminations and other personnel actions

Provide evaluat...