💼 Full-Time Position

Fraud Prevention Analyst

🏢
Interactive Brokers
📍 singapore, singapore, Singapore
📍
Location
singapore, Singapore
📅
Posted
June 07, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Responsibilities

  • Pro-active handling of client exceptional inquiries via call backs - verbal and video client verification;
  • Handling escalations of client inquiries pertaining to IBKR’s security system via tickets;
  • Problem management with focus on security protocols and practices;
  • Handling escalations of suspicious client activity or behavior to IBKR's security team.

    • Qualifications and Skills:

  • 2+ years experience in an information or fraud prevention role with application security
  • BSc in STEM areas (Science, Technology, Engineering and Mathematics
  • Good mastery of Windows and/or macOS computer systems and basic office applications
  • Experience and advanced user knowledge of both iOS and Android smart phone operating systems
  • Languages: Good English and Mandarin. Any additional language is a plus.
  • Analytical approach to problem solving
  • Organized, practical, good attention to deta...