Job Description
Freelance Quality & Team Manager (German speaking)
Job Openings Freelance Quality & Team Manager (German speaking)
About the job Freelance Quality & Team Manager (German speaking)
German Freelance Quality & Team Manager
Remote across Europe | Freelance
Are you looking for a flexible business model , a strong focus on quality and a long-term freelance collaboration within a dynamic and people-oriented environment?
For an international project, we are currently looking for a Freelance Quality & Team Manager to join a high-performing remote team.
In this role, you will be responsible for the service quality and professional development of up to 25 freelance customer advisors , providing guidance, coaching and operational leadership.
Your responsibilities
- Conduct 1:1 coaching sessions and call monitoring to identify strengths and development areas
- Ensure con...