Job Description
Freelance Trainer & Associate Consultant
(Luxury Retail / Customer Experience)
Location: Japan | Engagement Type: Freelance / Project-based
Role Positioning (Please Read Carefully)
This is not a generic training role. You are expected to deliver impactful training and translate business challenges into actionable behaviors.
Key Responsibilities
1. Training Delivery (Core): Deliver workshops for frontline and managers on service excellence, VIC clienteling, sales and leadership.
2. Business Translation: Translate business issues into behavioral standards and training solutions linked to KPIs.
3. Content Adaptation: Customize CXG frameworks and localize for APAC.
4. Light Consulting Support: Support workshops and provide structured feedback.
Re...