Job Description
Company: Willware Technologies
Job Title: Freelancing - Oracle EBS L1 Support
Location: Remote/2:30 PM IST to 11:30 PM IST
Experience: 7+ Years
Job Summary
We are seeking an Oracle EBS L1 Support to provide first-level support for Oracle E-Business Suite applications. The role involves handling user incidents, troubleshooting functional issues, monitoring system processes, and ensuring timely resolution or escalation of support tickets. The ideal candidate should have working knowledge of Oracle EBS Finance and Supply Chain modules along with strong customer support skills.
Key Responsibilities
User Support & Incident Management
- Respond to user requests, incidents, and service tickets related to Oracle EBS applications.
- Provide first-level functional supp...