Job Description
Job Description
Join a global innovator in healthcare as a Customer Service Specialist supporting the ophthalmology sector. Based in Friedrichsdorf (Frankfurt Main), this hybrid role is ideal for French-speaking professionals fluent in German and English, whether you're starting your career or already have some experience in customer support.
Our client is a global healthcare leader developing innovative therapies to treat glaucoma, corneal disorders, and retinal diseases. Their mission is to improve patient outcomes and redefine standards of care in ophthalmology.
What will you do?
Deliver exceptional customer service by handling inquiries, resolving complaints, and managing customer accounts.
Support medical professionals and collaborate with internal teams to ensure smooth and accurate order processing.
Oversee pricing, order verification, and ...