Job Description
Description
We are seeking a detail-oriented and customer-focused French Bilingual Remote Collections Specialist to manage outstanding accounts receivable balances and support timely payment resolution. This role is responsible for communicating with customers in both French and English, following up on overdue accounts, resolving billing issues, and maintaining accurate collection records. The ideal candidate is skilled in negotiation, highly organized, and comfortable working independently in a remote environment.
Key Responsibilities
+ Contact customers by phone, email, and written correspondence to follow up on past-due invoices
+ Communicate professionally in French and English with clients regarding account balances and payment arrangements
+ Review aging reports and prioritize collection efforts based on account status
+ Investigate and resolve customer billing disputes, payment discrepancies, and account issues<...
We are seeking a detail-oriented and customer-focused French Bilingual Remote Collections Specialist to manage outstanding accounts receivable balances and support timely payment resolution. This role is responsible for communicating with customers in both French and English, following up on overdue accounts, resolving billing issues, and maintaining accurate collection records. The ideal candidate is skilled in negotiation, highly organized, and comfortable working independently in a remote environment.
Key Responsibilities
+ Contact customers by phone, email, and written correspondence to follow up on past-due invoices
+ Communicate professionally in French and English with clients regarding account balances and payment arrangements
+ Review aging reports and prioritize collection efforts based on account status
+ Investigate and resolve customer billing disputes, payment discrepancies, and account issues<...