Job Description
Are you a great communicator who loves the energy of a major city? We are looking for motivated French-Speaking Customer Advisors to join our lively, collaborative team in the heart of Lisbon, Portugal. In this role, you do far more than just answer phones; you will represent a leading global payment solutions provider, helping businesses and individuals manage their digital transactions to ensure their financial experience is smooth, safe, and successful.
Your Responsibilities
As a Customer Advisor, you do much more than just answer everyday questions. You guide users through the digital payment ecosystem and ensure their financial transfers go smoothly.
- Expert Help: Assist French-speaking clients via phone calls, emails, and live chat regarding payment questions, account inquiries, and technical troubleshooting.
- Problem Solving: Investigate and resolve transaction issues, billin...