Job Description
Patrique Mercier Recruitment FR is thrilled to offer a fantastic opportunity for a French Speaking Customer Service Agent to join a dynamic team based in Sofia, Bulgaria. This role includes a fully paid relocation package, making it an excellent option for candidates seeking new career opportunities abroad. The successful candidate will provide top-notch customer support, ensuring a seamless experience for French-speaking clients.
Responsibilities
- Deliver exceptional customer service to French-speaking customers through phone, email, and chat.
- Assist customers with inquiries regarding orders, products, returns, and exchanges.
- Resolve complaints and issues efficiently and courteously to maintain customer satisfaction.
- Maintain up-to-date knowledge on products and company policies to assist customers accurately.
- Accurately document customer interactions and transactions in the CRM system.
- Collaborate with cross-funct...