Job Description
Required skills francia angol ügyfélszolgálat Required languages francia angol Intro We are looking for a French-speaking Customer Success Specialist! If you are passionate about customer satisfaction, supporting business growth and helping customers achieve their goals, please apply with your English CV! Tasks
Monitor customer success and identify opportunities to improve customer satisfaction and retention
Handle administrative and billing tasks related to customer accounts
Collaborate with internal teams to ensure seamless service delivery
Provide accurate and reliable information about products and services
Daily account management and relationship management with existing customers
Working closely with the sales team
Manage customer contracts, including renewals, extensions, and modifications
Requirements
Proficiency in Microsoft Office
Experience in Customer relations, Customer success or Customer account...
Monitor customer success and identify opportunities to improve customer satisfaction and retention
Handle administrative and billing tasks related to customer accounts
Collaborate with internal teams to ensure seamless service delivery
Provide accurate and reliable information about products and services
Daily account management and relationship management with existing customers
Working closely with the sales team
Manage customer contracts, including renewals, extensions, and modifications
Requirements
Proficiency in Microsoft Office
Experience in Customer relations, Customer success or Customer account...