Job Description
Patrique Mercier Recruitment FR specializes in connecting skilled professionals with exciting career opportunities. We are currently looking for a French Speaking Customer Support Representative for an Online Travel Agency. This position is perfect for individuals who are passionate about travel and committed to delivering exceptional service to French-speaking clients as they plan and manage their travel experiences.
Responsibilities
- Provide outstanding customer support to French-speaking clients regarding their travel inquiries and bookings via phone, email, and chat.
- Assist customers with questions related to itineraries, travel changes, and additional services offered by the agency.
- Resolve customer complaints and issues promptly to ensure a positive travel experience.
- Document customer interactions and maintain accurate records of inquiries and resolutions.
- Collaborate with internal teams and travel partners to meet cu...