Job Description
Mercier Consultancy Group is seeking dedicated French-Speaking Financial Customer Agents to join our vibrant team in Greece. This position includes a comprehensive paid relocation package, enabling you to advance your career in a multicultural financial services setting.
Key Responsibilities
- Provide outstanding customer support to French-speaking clients regarding financial products and services through multiple communication channels including phone, email, and chat.
- Effectively resolve customer inquiries and issues while maintaining a high standard of service quality.
- Document interactions accurately within the CRM system and ensure customer information is up-to-date.
- Collaborate with various internal departments to deliver holistic solutions and improve overall customer experience.
- Keep abreast of industry trends, financial products, and compliance requirements relevant to customer service.
Requireme...