Job Description
Mercier Consultancy Group is excited to announce a paid relocation opportunity for French-speaking Customer Service Representatives to join a leading Online Streaming Service in Greece. This remote role is perfect for candidates who are enthusiastic about delivering top-notch customer support in French while enjoying the vibrant lifestyle and culture of Greece.
Key Responsibilities
- Respond promptly and professionally to customer inquiries in French through phone, email, and live chat.
- Assist customers with subscription management, billing questions, and technical troubleshooting related to the streaming platform.
- Provide accurate information about the service's content library, features, and promotions.
- Maintain thorough records of customer interactions and resolutions using CRM tools.
- Collaborate with technical and content teams to resolve issues and improve customer satisfaction.
- Stay updated on new streaming con...