Job Description
A luxury safari lodge is seeking a professional and well-presented FRENCH-SPEAKING RECEPTIONIST to join their hospitality team.
This position is based in the Pongola region of KwaZulu Natal. The successful candidate will serve as one of the primary points of contact for guests, ensuring smooth front office operations and delivering exceptional service standards to both international and local visitors. Fluency in French and English is essential due to the lodge’s international guest profile.
Candidate Responsibilities:
This position is based in the Pongola region of KwaZulu Natal. The successful candidate will serve as one of the primary points of contact for guests, ensuring smooth front office operations and delivering exceptional service standards to both international and local visitors. Fluency in French and English is essential due to the lodge’s international guest profile.
Candidate Responsibilities:
- Welcome and assist guests upon arrival and departure
- Manage check-ins, check-outs, and reservation administration
- Handle guest queries, requests, and correspondence professionally and efficiently
- Communicate confidently with French- and English-speaking guests
- Coordinate guest activities, transfers, and lodge arrangements
- Maintain accurate guest information and reservation ...