Job Description
Mercier Consultancy MD is seeking enthusiastic French-Speaking Transportation Customer Experts to join our team in Greece. In this role, you will be responsible for delivering outstanding customer service to French-speaking clients within the transportation sector. This position provides an excellent opportunity to leverage your language skills and customer service experience in a vibrant and international work environment.
Key Responsibilities
- Provide prompt and professional customer support to French-speaking clients regarding transportation services and inquiries.
- Assist with bookings, schedules, and resolving customer issues across multiple communication channels.
- Maintain accurate records of customer interactions in the CRM system.
- Collaborate with internal teams to ensure smooth and efficient transportation operations.
- Stay updated on transportation policies, products, and procedures to guide customers effectively.