Job Description
JOB DETAILS
1.Service engineers have to repair and service all the equipment
2.Perform on-site troubleshooting, service and repairs
3.Provide high level technical support to external customers at their location
4.Provide on-site training to the customers
5.Provide excellent customer service, listening carefully to customer concerns and
addressing issues until customer is satisfied.
6.Responds to customer complaints, evaluates and resolves problems of the
customer.
7.Diagnosing errors or technical problems and determining proper solutions
8.Timely and professionally handle field service calls
FUNCTIONAL AREA
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