Job Description
Front Desk Administrative Associate
Job Description
- Provide front desk reception duties covering incoming calls and directing calls to appropriate associates/ward
- Provide directions and assistance to all internal and external customers by handling their requests and inquiries
- Manning of triage
- Exchange access cards for visitors (Next-of-kins, vendors, etc)
- Register new visitors, staff on Visitor Management System (VMS)
- Supervise ART swabbing, when required
- Manage e-mailbox and forward to relevant parties, and reply general inquiry
- Co-ordinate and handle mail distribution, the flow of faxes, and courier services
- Handle feedback from all channels and provide appropriate follow-up actions/ service recovery
- Handling and receiving of delivery/parcels from vendors
- Monitor collection of samples for testing
- Submission of claims for selected Nursing Home purchas...