Job Description
Front desk agent at the Inn at Aspen. Pay starting at 24$ per hour. Bonus opportunities and a premier ski pass in the winter!
SUMMARY: The Front Desk Agent is responsible for providing quality guest services that include registration and check-out, PBX operations, mail and message service. The Front Desk Agent must be accurate with daily accounting procedures.
The essential hospitality standards must be used at all times: eye contact, smile, speak first, engage in polite conversation, use the guest surname!
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Provide high level of customer service
- Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests.
- Check in and out hotel guests in a confident, professional and friendly manner.
- Answer all phone calls prompt...