Job Description
Front Desk Agent (Luxury 5-star Hotel)
Job Description
We are partnering with a prestigious luxury hospitality group to recruit professional and service-oriented Front Desk Agents to join a high-standard hotel operation.
This role is ideal for hospitality professionals who are passionate about delivering refined service, understand 5-star standards, and take pride in creating memorable guest experiences.
Key Responsibilities
Execute seamless check-in and check-out procedures, ensuring every guest transition is handled with 5-star efficiency, warmth, and accuracy.
Manage guest folios with precision, including processing payments, handling foreign currency exchange, and ensuring all room charges and credits are correctly posted.
Provide detailed informatio...