Job Description
Performs all necessary receptionist duties including answering, screening, and routing of phone calls. Utilizes (EMR) and/or other systems for check-in/check-out processes including verifying patient demographics, insurance information, obtaining patient signatures on applicable patient forms, and having the patient complete any paperwork associated with the visit. Collect any necessary payments and process accordingly. Facilitate patient flow by notifying the provider of patient's arrival, delays, or backlogs. Schedule patient appointments and remind the patients of any necessary documentation that may be required for their appointment. Schedules any services or procedures as needed. Obtains/retrieves referrals/authorizations/eligibility verification that may be required. Keeps office supplies adequately stocked by anticipating inventory needs and placing orders or advising office manager of items needed. Ensures HIPAA guidelines are always followed. Provides additional coverage ...