Front Desk Officer

Job Purpose

• Handle the front desk reception area as the first point of contact for the Company.
• Serve visitors by greeting, welcoming and directing them appropriately; notify company personnel of visitor arrival.
• Provide administrative and clerical services to ensure efficient and timely operations.
• Manage switchboard and distribute mail/post.

Job Responsibilities

• Welcome visitors by greeting them, in person or on the telephone; answer or refer inquiries in a courteous manner by maintaining employee and department directories.
• Inform other employees of visitors’ arrivals or cancellations.
• Ensure reception area is tidy and presentable, with all necessary stationery and material (pens, forms and brochures).
• Provide basic and accurate information in‑person and via phone/email.
• Sort and distribute post/courier/deliveries on a timely basis.
• Maintain office se...