Front Desk Receptionist

Company Description

Osteo Tuina is a Chinese-Canadian clinic with over 30 years of experience offering RMT, acupuncture, osteopathy, and traditional Chinese medicine at two Toronto locations — Downtown and North York. We work with major Canadian insurance providers and offer direct billing for easier client access. Our team is close-knit, culturally diverse, and genuinely passionate about patient care.

Role Description

This is a full-time, on-site Front Desk Receptionist role based in Toronto, ON. The Front Desk Receptionist will greet clients warmly, manage check-ins and check-outs, and ensure a professional and welcoming clinic environment. Daily responsibilities include answering phone calls, responding to emails, scheduling and confirming appointments, and providing information about services and clinic policies. The role also involves handling direct billing and payments, verifying insurance cove...