Job Description
Job Title
Front Desk Rep
General Summary Of Duties
Provides support to administrative office staff assuring a smooth departmental workflow.
Responsible for daily tasks such as checking in, checking out, collecting payments, answering telephones, messages, electronic EMR usage, routing calls, reviewing charges, scheduling procedures and occasionally working in coordination with the clinical staff.
Essential Functions
- Greeting patients
- Performing check‑in procedures
- Maintaining current demographic and insurance information in computer and in the chart
- Performing office opening procedures, co‑pay/co‑insurance collection, and assisting patients as needed
- Primary focus is servicing patients in the lobby with backup for phones and other front office personnel
Requirements
- High School Diploma, with 1–2 years experience in a healthcare background
- K...