Job Description
Love people? Obsessed with creating amazing first impressions? Ready to step into a role where you can lead, grow, and make everyguest’s stay unforgettable?
We’re looking for a Front Desk Supervisor who’s all about good vibes, great service, and genuineconnections. At Goodwood, our guests are more than customers—they’re part of the experience. And so are you.
What you'll be doing:
- Welcoming guests like old friends - warm, professional, and always personal
- Leading and supporting a team of amazing Hosts during your shift
- Training new team members and helping your crew grow with you
- Solving problems with confidence and kindness
- Making sure everything runs smoothly - from check-in to check-out
- Using hotel systems (like Protel) to keep things seamless
What you'll have:
- You're a people person through and through
- You’ve worked in customer service before (hospitalit...