Job Description
Description
Robert Half is seeking a Front Desk Supervisor for a high-traffic hospitality property in Carlsbad. This role is perfect for someone with prior hotel front desk experience who is ready to step into a leadership position and oversee daily front office operations.
Key Responsibilities:
+ Supervise front desk staff and ensure high-quality guest service
+ Oversee check-in/check-out processes and resolve guest concerns
+ Train, schedule, and support front desk team members
+ Monitor reservations, occupancy, and room assignments
+ Ensure accuracy in billing, cash handling, and daily reports
+ Coordinate with housekeeping and maintenance teams for smooth operations
+ Step in as needed during peak hours or staffing gaps
Requirements
+ 2+ years of hotel front desk experience
+ Prior supervisory or lead experience preferred
+ Strong customer service and problem-solv...
Robert Half is seeking a Front Desk Supervisor for a high-traffic hospitality property in Carlsbad. This role is perfect for someone with prior hotel front desk experience who is ready to step into a leadership position and oversee daily front office operations.
Key Responsibilities:
+ Supervise front desk staff and ensure high-quality guest service
+ Oversee check-in/check-out processes and resolve guest concerns
+ Train, schedule, and support front desk team members
+ Monitor reservations, occupancy, and room assignments
+ Ensure accuracy in billing, cash handling, and daily reports
+ Coordinate with housekeeping and maintenance teams for smooth operations
+ Step in as needed during peak hours or staffing gaps
Requirements
+ 2+ years of hotel front desk experience
+ Prior supervisory or lead experience preferred
+ Strong customer service and problem-solv...