Job Description
Work With a Purpose. Grow With a Team. Lead With a Smile.
Welcome to Chick-fil-A Wilson — where we care about more than great food.
At Chick-fil-A Wilson, leadership means service, excellence, and developing others. As a Heart of House Shift Manager, you play a critical role in driving operational excellence, building high performing teams, and ensuring every guest receives food that meets our brand’s exceptional standards.
Position Overview
The Front of House Shift Manager leads the guest experience during assigned shifts and is responsible for service execution, hospitality standards, team performance, and operational flow. You will set the tone for the dining room and drive thru, maintain high standards of service, and develop future leaders while ensuring smooth and efficient operations.
Key Responsibilities
Guest Experience Leadership
- Ensure every ...