Job Description
Front of House Team Member
$12/hr + tips
Position Summary:
We are seeking a friendly, organized, and customer-oriented Front of House Team Member to join our team. As the first point of contact for many guests, you will be responsible for ensuring a smooth ordering process, handling transactions efficiently, and delivering exceptional service to create a welcoming dining experience.
Key Responsibilities:
Customer Service:
- Greet guests warmly and answer questions about the menu, daily specials, and promotions.
- Assist customers in placing orders, offering suggestions and upselling add-ons when appropriate.
- Handle guest concerns or complaints professionally, escalating issues to the supervisor when necessary.
Order Processing and Transactions:
- Operate the point-of-sale (POS) system to proce...