💼 Full-Time Position

Front Office Agent

🏢
Confidential
📍 Athina, Athina, Greece
📍
Location
Athina, Greece
📅
Posted
May 28, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

The Front Office Agent serves as our guests’ first point of contact and manages all aspects of their accommodation, ensuring guest satisfaction during their stay in the company’s properties.

Scope

  • Report to Front Office Supervisor
  • Perform all check-in and check-out tasks
  • Manage online and phone reservations
  • Inform customers about payment methods and verify their credit card data
  • Register guests, collecting necessary information
  • Welcome guests upon their arrival and assign rooms
  • Respond to clients' complaints in a timely and professional manner
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees
  • Upsell additional facilities and services
  • Maintain updated records of bookings and payments

    • Απαραίτητα Προσόντα:

  • Minimum ...