Job Description
JOB TITLE – Front Office Agent
DEPARTMENT – Front Office
CONTRACT TYPE – Permanent
HOURS – Full Time
LOCATION – Newport, NP18 1HQ
Be Part of the Greatest Story in Hospitality
Step into a world of five-star service and unforgettable guest experiences at The Celtic Manor Resort – where every day is an opportunity to shine. As a Front Office Agent, you’ll be the face of our iconic resort, welcoming guests with warmth, professionalism, and a smile that sets the tone for their stay.
What Makes You Our Ideal Hospitality Hero?
You’ll thrive in this role if you bring:
A calm, confident, and professional presence – even during busy times
A genuine passion for delivering world-class guest service
The ability to juggle tasks with ease while keeping a positive attitude
A proactive, guest-first mindset in a fast-paced environment
What You’ll Be Doing
With our “Yes, We Ca...