Job Description
SWOT Hospitality is excited to announce an opening for a
Front Office Agent
at KOA by Kyma New York, located in the beautiful island of Paros.
Requirements
As a Front Office Agent, your primary responsibilities will include but are not limited to:
- Welcoming guests with a warm and friendly attitude during check-in and check-out processes.
- Managing reservations, handling inquiries, and providing accurate information about hotel services and amenities.
- Processing payments and verifying guest identification according to hotel policy.
- Assisting guests with requests, offering concierge services including booking transportation and recommending local attractions.
- Collaborating with other departments to ensure consistent guest satisfaction.
- Maintaining a tidy front desk area and ensuring all front office procedures adhere to hotel policies.
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