Job Description
We are currently seeking a passionate Front Office Agent o join the team Pestana Hotel Group @Pestana Troia Eco Resort,
The Pestana Hotel Group is the largest Portuguese hotel group with more than 100 hotels in 16 countries across three continents.
Key Responsibilities
- Greet all guests and assist them with check-in and check-out.
- Maintain a positive attitude and friendly demeanor.
- Respond to all guest questions and requests.
- Answer and forward phone calls.
- Ensure quality standards are in compliance
- Keep a tidy and orderly workspace.
Key Requirements
- Previous experience in a similar role in 4* hotels
- Attention to detail and accuracy
- Planning and organizing
- Ability to multitask and priorities
- Professional appearance and attitude
- Effective verbal and written communication skills in French and English
- Team work...