Job Description
Join the dynamic team at HOTEL ' as a Front Office Assistant. In this full-time position located in Ipoh, Perak, you will play a crucial role in delivering exceptional guest experiences. Responsible for a variety of front desk duties, you will be the first point of contact for our valued customers, ensuring a warm and efficient welcome.
What you'll be doing
- Manage guest check-in and check-out processes, including processing payments and handling reservations
- Provide outstanding customer service by addressing guest inquiries and resolving any issues in a timely and professional manner
- Maintain accurate records and documentation related to guest stays
- Assist with the coordination of housekeeping and other hotel operations as needed
- Contribute to creating a welcoming and organised front office environment
What we're looking for
- Previous experience in a guest-facing role within the hospit...