Job Description
**Additional Information**
**Job Number** 26048282
**Job Category** Rooms & Guest Services Operations
**Location** Sheraton Grand Pune Bund Garden Hotel, Raja Bahadur Mill Road, Pune, Maharashtra, India, 411001
VIEW ON MAP (https://www.google.com/maps?q=Sheraton%20Grand%20Pune%20Bund%20Garden%20Hotel%2C%20Raja%20Bahadur%20Mill%20Road%2C%20Pune%2C%20Maharashtra%2C%20India%2C%20411001)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors...
**Job Number** 26048282
**Job Category** Rooms & Guest Services Operations
**Location** Sheraton Grand Pune Bund Garden Hotel, Raja Bahadur Mill Road, Pune, Maharashtra, India, 411001
VIEW ON MAP (https://www.google.com/maps?q=Sheraton%20Grand%20Pune%20Bund%20Garden%20Hotel%2C%20Raja%20Bahadur%20Mill%20Road%2C%20Pune%2C%20Maharashtra%2C%20India%2C%20411001)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors...