Job Description
Our jobs aren’t just about
giving guests a smooth check-in and check-out. Instead, we want to build an
experience that is memorable and unique. Our Guest Experience Experts take the
initiative to deliver a wide range of services that guide guests through their
entire stay. They are empowered to move about their space and do what needs to
be done. Whether processing operational needs, addressing guest requests,
completing reports, or sharing the highlights of the local area, the Guest
Experience Expert makes transactions feel like part of the experience.
No matter what position you are
in, there are a few things that are critical to success – creating a safe workplace,
following company policies and procedures, maintaining confidentiality,
protecting company assets, upholding quality standards, and ensuring your
uniform, personal appearance, and communications are professional. Doing all
these things well (and other reasonable jo...