Job Description
Job Title: Front Office Coordinator (Hotel)
Location: Port Elizabeth
Department: Front Office
Reports To: Front Office Manager / General Manager
The Front Office Coordinator is responsible for supervising and coordinating the daily operations of the Front Office department. The role ensures efficient, professional, and courteous guest arrival and departure experiences, while maintaining high operational and administrative standards. The position also supports staff development, departmental administration, and financial control processes.
Location: Port Elizabeth
Department: Front Office
Reports To: Front Office Manager / General Manager
The Front Office Coordinator is responsible for supervising and coordinating the daily operations of the Front Office department. The role ensures efficient, professional, and courteous guest arrival and departure experiences, while maintaining high operational and administrative standards. The position also supports staff development, departmental administration, and financial control processes.
Key Responsibilities
- Supervise Front Office staff to ensure smooth and efficient daily operations
- Train, coach, and support team members to deliver excellent guest service
- Ensure professional and courteous guest check-in and check-out procedures
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