Job Description
About The Role - Te mahi
We are looking for a Front Office Duty Manager to work in Sudima Kaikoura Hotel.
This is a full-time role, for an experienced Duty Manager in Sudima Kaikoura Hotel with an hourly rate of $28 - $29, minimum guaranteed hours are 30 per week.
You will complete flexible shifts as a Duty Manager each week, working alongside an amazing team who will assist and support you as your career takes off.
Responsibilities | Ngā haepapa
- Oversee and lead Front Office operations including scheduling and rostering
- Assist with busy check-in and check-out periods, maintaining exceptional service standards
- Support team training, development, and ongoing coaching
- Manage guest feedback and service recovery with a focus on continuous improvement
- Ensure effective communication across departments (Housekeeping, Maintenance, F&B, Reservations)
- Maximize occupancy and average room rate...