Job Description
Responsibilities :
- Executes all duties related to the Hotel’s front office operations, such as registration of guests during check-in, checking/verifying guests' particulars, updating of room status, departure calls/checks etc.
- Cashiering duties (compute and collect applicable rates from guests) including trial balance and shift closing
- Answering inquiries by guests (email/phone/at the counter) and render reasonable assistance/services within the expectations of keeping with excellent hospitality standards
- May be tasked to execute room checks, reservations and public area checks etc. as part of the Hotel’s effort to offer staffs more holistic training, towards possible promotion
- Execute all reasonable work processes as instructed by the Company / its Managers from time to time towards the smooth management / operations of the Hotel
- Participate in company's sustainability effort for the environment ...