Front Office Leader - Elevate Guest Experience & Revenue

Accor is seeking a dynamic Front Office Manager in Johor Bahru, Malaysia, to ensure exceptional guest experiences. As the Front Office Manager, you will lead the front office team and oversee operations, check-ins, and guest inquiries. The ideal candidate will have over 5 years of experience in hotel front office roles, strong leadership skills, and a background in hospitality management. A passion for customer service and ability to handle complaints effectively is essential. Knowledge of local attractions is preferred.
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