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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Job Responsibilities
- Manage the functioning of all departmental employees and facilities (Reception Guest Service Center Bell team Drivers Concierge Guest Experience Night shift 45 person manning).
- Develop and maintain a motivational working environment within the department, considering the remote location and varying needs of team members.
- Lead the team members' performance appraisals.
- Coordinate work of other managers and supervisors in each section of Front Office to ensure the highest guest and team satisfaction.
- Oversee the Front Office work schedule and leave planning.
- Collaborate with other departments to maximize effectiveness.
- Monitor Front Office inventory and order items as needed.
- Provide coaching, counseling, and guidance to team members.
- Work with various systems simultaneously (Opera PMS, Outlook, MessageBox, Anantara App, Loyalty Systems, ReviewPro, Paytrax).
- Take responsi...