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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Responsibilities
- Oversee daily front office operations to ensure a smooth and efficient guest experience.
- Manage staff scheduling, training, and performance evaluations within the front office team.
- Assist in developing and implementing policies and procedures to enhance service quality.
- Address guest inquiries and resolve issues promptly to maintain high satisfaction levels.
- Collaborate with other departments to ensure a cohesive hotel operation and guest experience.
Requirements
- Educational Qualifications: Bachelor’s degree in Hospitality Management or related field.
- Experience Level: 1-3 years of experience in a front office or customer service role.
- Skills and Competencies: Strong Customer Relationship Management skills.
- Qualities and Traits: Excellent communication and interpersonal abilities.
- Responsibilities and ...