Job Description
Job Number
Job Category Rooms & Guest Services Operations
Location 05-01A Menara SKS Jalan Storey, Johor Bahru, Malaysia, 80300 (VIEW ON MAP)
Schedule Full Time
Located Remotely? N
Position Type Management
Job Summary
Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.
Candidate Profile
Education And Experience
- High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area.